MASAS, Multi-Agency Situational Awareness System
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May Newsletter - MASAS Consultations
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Canadian Public Safety Operations Organization (CanOps)

MASAS Newsletter, May 2017
Greetings public safety colleagues:

Many of you will already be familiar with MASAS, which has been available to public safety organizations and utility and industry partners under a beta-test model since 2011.In January of 2011, senior federal, provincial, and territorial public safety officials, along with police, fire, and paramedic chiefs’ association representatives, identified multi-agency situational awareness as a national public safety priority in theCommunications Interoperability Strategy for Canada (CISC). By the end of that year, Defence Research and Development Canada’s Centre for Security Science (DRDC CSS), in partnership with Natural Resources Canada (NRCan) and Public Safety Canada, had launched the national Multi-Agency Situational Awareness System (MASAS) operational pilot.

During the pilot project phase, which ended officially in March 2015, these MASAS partnersconnected more than 500 operating units from all levels of government, and across all public safety sub-sectors, including some that used commercial and custom software applications, and others using the common MASAS web application to capture and share situational information.This success led DRDC CSS and Public Works and Government Services Canada (PWGSC) to put out an open Request for Information (RFI), seeking solutions that would ensure MASAS continued to operate and serve the public safety community, and that the system would continue to operate under a suitable national governance framework.

In 2015, as part of the DRDC CSS transition process, the recently formedCanOps was contracted to provide governance, administration, business operations, communications and outreach, and user technical support for MASAS. CanOps was also tasked with identifying a self-sufficient business model for MASAS.

You will find links to background materials on CanOps and MASAS below, as well as an overview of the subscription pricing model that CanOps has developed to achieve sustainability for MASAS while delivering continued value to your organization and the Canadian public safety community.

CanOps Backgrounder
MASAS Backgrounder & Overview
MASAS At A Glance
MASAS Subscriber Value Package

In order for CanOps to finalize the MASAS business model, we need to hear from you. After you have read through the attached materials, please click on the link below to complete a short survey and provide CanOps with your feedback:

The survey will be open until May 31, 2017. Thank you for your time and we look forward to working with your organization in the future. If you have any questions or require further information please do not hesitate to contact me.


Mieka Cleary
CanOps Business Manager


Contact information

For more information about MASAS, please visit www.MASAS.caor email

MASAS support can be reached at, or 1-855-241-5656 (613-241-5656).

For more information on CanOps, please visit

About the Canadian Safety and Security Program (CSSP)

MASAS is supported by the Canadian Safety and Security Program (CSSP), a federal program led by Defence Research and Development Canada’s Centre for Security Science (DRDC CSS), in partnership with Public Safety Canada.

The CSSP is a federally funded program to strengthen Canada’s ability to anticipate, prevent/mitigate, prepare for, respond to, and recover from natural disasters, serious accidents, crime and terrorism through the convergence of science and technology with policy, operations and intelligence.

For more information about DRDC CSS and the CSSP, visit, or email

Copyright © 2017 CanOps, All rights reserved.
***You have received this email because your email is associated with a Multi-Agency Situational Awareness System (MASAS) user account. If you are no longer associated with a MASAS user account, please advise the administrator of your account within your organization, or advise the MASAS support team by sending an email to *** Vous avez reçu ce courriel parce que votre courriel est associé avec un compte du Système inter organisationnel de connaissance de la situation (SICS-MASAS). Si vous n’êtes plus associée à un compte d’utilisateur pour le SICS, veuillez envoyer un courriel à notre équipe de support à

Contact Information
Our mailing address is:
PO Box 32053
RPO Victoria Square
Regina,SKS4N 7L2
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